This all-inclusive platform allows voters to text directly with a person.
Each voter is routed to your team of experienced volunteers who provide direct answers to their questions via text, making the voting process more efficient and engaging.
Volunteers maintain persistent connection with their voters.
Boost conversion rates substantially by enabling your volunteers to easily follow up with their voters. From registration, to absentee ballot request, to ballot drop-off — voters can also text any time of day and reach the same small group of volunteers assigned to help them.
Organize your volunteers using a dedicated Slack workspace.
Anonymized voter texts and routed to Slack, where your volunteers reply to them via Slack messages that are relayed to the voter as texts. A Slack thread is created for each voter, centralizing their message history for easy reference and follow-up.
Your volunteers can practice with each other until they're ready to assist voters.
Voters can quickly get started by using a dedicated demo line to practice with each other and share feedback. Once they demonstrate readiness and adherence to policy, they can be instantly connected to real voters.
Group your volunteers together to create pods.
New voters are routed to pods via round-robin. Each pod is responsible for their specific set of voters and can share tips, meet regularly and maintain a shared calendar with shifts to ensure quick replies to voters.
Have all of Slack's features at your disposal.
Set reminders to follow up with a voter, or escalate difficult questions to a lawyer, all within Slack.
All messages are logged in a persistent database.
For admin review, usage stats, training and easy debugging, all messages and associated metadata are stored in a persistent PostgreSQL database.
Leverage the best texting, messaging, server and database technology.
